MD boss

We provide clients services like ICD conversion, appointment scheduling‚ data entry‚ virtual employee‚ or any customized services as per requirement.

Virtual employees

Our virtual employees services (VES) make hiring and training of staff redundant. It also eliminates time wastage on raising bills‚ payment follow-ups with insurance companies and employee management.

Our Virtual employees not only help you focus on what you do best‚ but also afford us to provide a personalized service to you. We will assign agents from out support staff to cater to the specific needs of various providers such as referral generation‚ appointment scheduling‚ claims follow-up with insurance companies and patients follow-up as opted by the provider. What′s more‚ you have the option to choose the staff who will work on your account. This employee will work exclusively for this provider from a remote location, managed by MDboss.

Our VES not only makes HR function easy for you but also reduces your overhead and manpower expenses by over 60%.

In short, our Virtual Employment Service includes

Scheduling of Appointment & Confirmation
Medical Billing
Medical Transcription
Follow-up with the patients and Insurance Company

Our Outstanding Virtual Employee Services make us an ultimate choice as a complete “medical services management provider”. We provide high quality services at an economical cost.

Process of Appointment Scheduling Modules

Confirmation of Appointment & Scheduling

Define clinic′s appointment hours
Schedule multiple locations or clinics
Automatic email delivery
Flexible appointment scheduling
Block schedule repeat appointments
Automatic call back for unanswered or busy calls
Easily book multiple appointments
Leaves appropriate messages for voicemail
Track appointment arrivals‚ cancellations‚ and no shows
Confirm booked appointments
Reschedule postponed appointment
View the appointment calendar by the day‚ week or month
Easily navigate daily‚ weekly and monthly schedules
Handles multiple providers and languages

Follow-up with the patients

The virtual employee informs the patient about their balance payments by written correspondence in the following cases:

When the patients are liable for deductible
In the absence of insurance coverage wherein the patient is liable for the payment
In the termination of the existing insurance policy wherein information is sought with respect to its renewal or a new insurance coverage
In the absence of the payment of the” co pay amount” by the patient

Virtual Employee services (VES) by MDboss leads to real cost advantages!

Reduced Hiring costs & Staff training costs
Lower Employee benefit costs
Diminishing Payroll taxes
Less Worker's compensation costs
Minimum Information Technology Costs
Lower Communication cost
Reduced Postal cost
Diminished equipments and other overhead costs Software purchases/maintenance costs and hardware upgrade costs